PBX-PRO  CUSTOMER MANAGEMENT SOLUTION

The concept of CRM in the business world has existed for many years. PBX-Pro CRM has been developed and designed specifically for the telecoms industry over the past 6 years.

PBX-Pro primary focus is to improve customer relations, staff efficiency and INCREASE PROFITS

PBX-Pro can help you improve customer service levels

PBX-Pro can help you increase revenue and profits

PBX-Pro can help you manage sales with its sales pipeline module

PBX-Pro has a proven multi-user platform with a number of installations at the top telecoms dealerships across the country

Features and Benefits:

• ~ Customer Management
• ~ Technical Fault logging with job cards
• ~ Carrier Line Logging
• ~ Stock Control
• ~ Repairs & Loans monitoring
• ~ SMS & eMail
• ~ Calendar Planning
• ~ Functional Reports
• ~ Knowledge Base
• ~ Multi-Function Printer tracking (copy-clicks)
• ~ Alarms