WHEN YOUR CUSTOMER CALLS INTO YOUR OFFICE, HOW DOES YOUR
OFFICE CURRENTLY REACT ?
- Answer the Call ?
- Write Fault down on little post-it notes ?
- Forget… to follow the correct procedures ?
- Forget… to send technician to site ?
- Forget… to follow up on faults ?
- HOW CAN THIS AFFECT YOU BUSINESS…
5 SIMPLE STEPS TO IMPROVE UNNECESSARY CUSTOMER DISASTERS:
1) Install Pbx-Pro Server/Client software
2) Log into Pbx-Pro Software
3) Follow Point and Click Procedures
4) Report, View, Analyse & Print
5) Experience a better customer relationship
|