PABX-PRO

 
WHEN YOUR CUSTOMER CALLS INTO YOUR OFFICE, HOW DOES YOUR OFFICE CURRENTLY REACT ?
 
-  Answer the Call ?
-  Write Fault down on little post-it notes ?
-  Forget… to follow the correct procedures ?
-  Forget… to send technician to site ?
-  Forget… to follow up on faults ?
-  HOW CAN THIS AFFECT YOU BUSINESS…
 

 
5 SIMPLE STEPS TO IMPROVE UNNECESSARY CUSTOMER DISASTERS:
 
1)  Install Pbx-Pro Server/Client software
2)  Log into Pbx-Pro Software
3)  Follow Point and Click Procedures
4)  Report, View, Analyse & Print
5)  Experience a better customer relationship

 

 
UPCOMING FEATURES:
 
-  SMS Job Ref. Number to you customers
-  SMS Technicians New Jobs Instructions
-  Complex Fault Analysis Feature
-  Reports ~ Customer Yearly Report
                    ~ Technician Yearly Report
-  Tracking Telkom Ref. Numbers (line faults) by customer.
    With reports…
-  Technician Calendar Overview
 
SERVER/CLIENT OVERVIEW
MAIN SCREEN
CUSTOMERS
EASY SYSTEM SETUP
TECHNICIANS NAME SETUP
JOBS OVERVIEW 5-STAGES
ADDING NEW JOBS
CUSTOMER JOB NUMBERS
ASSIGN TECHNICIANS TO JOBS
ASSIGNED JOBS
PRINTED JOB CARDS
COMPLETED JOBS
COMPLETED JOBS LIST
PRINT COMPLETED JOBS
ADMIN / ACCOUNTS
ACCOUNTS CONFIRMATIONS
LIVE BACKUP
USER SETUP